ShipperHQ
  • Getting Started
        • Getting Started

        • Introduction to ShipperHQ
        • Core Functionality
        • Advanced Features
        • By Platform

        • BigCommerce
        • Magento 1
        • Magento 2
        • Salesforce Commerce Cloud
        • Shopify
        • WooCommerce
        • Zoey
  • Configuration
    • Basic Setup
      • Websites
      • Origins
      • Pickup Locations
      • ShipperHQ Carrier Resources
        • How to configure Carriers
        • Small Package Carriers
        • Custom Rate Carriers
        • LTL Freight Carriers
        • Cross Border Carriers
        • In-Home Freight Carriers
      • Shipping Rules
        • How to create Shipping Rules
        • Customer Groups
        • Shipping Groups
        • Filters
        • Shipping Zones
    • Advanced Features
      • How to configure Address Validation
      • Backup Carrier Rates
      • Custom Method Names
      • How to configure Delivery Date & Time
      • How to set up Dimensional Packing
      • In-Store Pickup
      • Manage Scopes
      • How to configure Multi-Origin Shipping
      • How to configure the Product Page Shipping Calculator
      • Rate Shopping
      • Shipping Insights
    • Example Scenarios
      • Free Shipping
      • Surcharge and Discount Rates
      • Setting Your Own Rates
      • Prevent / Hide Shipping Methods
      • ShipperHQ Dimensional Packing Examples
      • Time Sensitive & Perishable Goods
      • Manage Shipping by Zones
    • By Platform
      • BigCommerce
      • Magento 1
      • Magento 2 & Adobe Commerce
      • Shopify & Shopify Plus
      • WooCommerce
      • Zoey
    • Other Extensions
      • ShipperHQ - Address Auto-Complete
      • WebShopApps - Product Rate
      • WebShopApps - MatrixRate
  • Troubleshooting
        • Troubleshooting

        • Shipping Rates not as Expected
        • Diagnosing with Logs
        • Dimensional Packing
        • ShipperHQ Troubleshooting Resources for Carriers
        • Connecting to ShipperHQ
        • By Platform

        • Troubleshooting Resources for ShipperHQ on BigCommerce
        • ShipperHQ Magento 1 Troubleshooting Guide
        • ShipperHQ Magento 2 Troubleshooting Guide
        • Troubleshooting Common ShipperHQ & Shopify Settings
  • Start A Free Trial
ShipperHQ Docs > Basic Setup

Basic Setup

  • Pickup Locations
    • How to Configure Pickup Locations in ShipperHQ
  • Scope Management
    • How to Copy & Manage Scopes on Enterprise
  • Origins
    • How to configure Origins
  • Websites
    • Troubleshoot Website Connection Issues
    • Setting Up Websites in ShipperHQ
    • How to Connect ShipperHQ to your Website
  • Shipping Rules
    • Overview
      • Explaining conditions on shipping rules
      • How to create Shipping Rules
    • Shipping Zones
      • How to add non-US PO Box Shipping Zone
      • Restrict or Prevent Shipping Methods to Specific Zones
      • How to configure Shipping Zones
    • Shipping Groups
      • How to Set Items that Must Ship Freight
      • How to Restrict Specific Methods for Certain Products
      • Hide Shipping Methods Unless Shipping Group is in Cart
      • How to configure Shipping Groups
      • Set Freight Classes Using Shipping Groups
    • Filters
      • How to Configure Filters
    • Customer Groups
      • How to Offer Free Shipping for a Specific Customer Group
      • Shopify Customer Tag Support
      • Customer Groups on BigCommerce B2B Edition
      • How to Configure Customer Groups in ShipperHQ
    • Advanced Conditions
      • Setting Up Rules Based on Delivery Day
      • How to Set Up Rules based on Address Type
      • How to Set Up Rules Based on Custom Options
      • Hide Shipping Methods Unless Shipping Group is in Cart
      • Apply a Shipping Rule using a Coupon Code on BigCommerce
      • How to Apply Shipping Rules Based on Dates
      • Add or Remove Advanced Rule Settings
      • How to Set Up Rules Based on Origins
      • How to Set Up Rules Based on Boxes
    • Advanced Actions
      • Set Rate as Fixed Shipping Fee Set on the Product
      • How to Use Rule Processing Order
      • Surcharge or Discount Shipping Rates for the Entire Cart
      • Display Custom Fee Messages at Checkout
      • Surcharge or Discount Shipping Rates Across Multiple Shopify Origins with ShipperHQ
      • How to Set a Maximum or Minimum Amount for a Shipping Rule
      • Create Per Unit Price Rules for Qty, Weight, or Volume
  • ShipperHQ Carrier Resources
    • Method Naming
      • How to set up Custom Method Names
    • Carriers Overview
      • Using Discounted prices & Tax-inclusive Prices.
      • Weight and Dimension Conversion in ShipperHQ
      • Sorting carriers on the checkout in Magento
      • Fixed Handling Fees & Percentages: Carriers & Shipping Rules
      • What Do the Carrier Weight Thresholds Control in ShipperHQ?
      • Replace a Shipping Carrier within ShipperHQ
      • Return Options at Checkout
      • Adjust Internal Carrier and Shipping Method Code
      • Handling Carrier Downtime
      • How to configure Backup Carrier Rates
      • How to Split a Product into Multiple Packages
      • Setting Weight Thresholds for Oversized Carts
      • How to Add a Surcharge/Handling Fee to a Carrier
      • How to Set Items that Must Ship Freight
      • Set Shipping Rates to Round Up
      • How to Delete a Carrier
      • How to Set Up Carrier Prioritization
      • How to configure Carriers
      • How to Display All Carriers in a Single List
      • Setting a Maximum and Minimum Shipping Charge
      • Set Freight Classes Using Shipping Groups
    • Small Package Carriers
      • Purolator
      • Australia Post Retail and eParcel
      • StarTrack
      • Aramex Australia
      • Sendle
      • USPS First Class Package International Service
      • UPS Access Point
      • USPS Media Mail
      • Canada Post
      • NZ Post
      • How to Set Up Live Rate Carriers
      • GLS Canada
      • How to Set Up Australian Carriers
      • GLS US
      • USPS Cubic Pricing
      • UPS Ground SaverĀ® (formerly UPS SurePostĀ®)
      • DHL Express
      • FedEx Ground Economy
      • DHL eCommerce
      • WWEX Group (Parcel)
      • Easyship
      • Unishippers (Parcel)
      • FedEx Hold at Location
      • UPS Ground with Freight Pricing
      • UPS
      • FedEx
      • United States Postal Service (USPS)
    • Custom Carriers
      • Table Rate Custom Carrier
      • Setting up Custom Carriers
      • Flat Rate Custom Carrier
      • Customer Account Custom Carrier
      • Free Shipping Custom Carrier
      • Admin Shipping Custom Carrier
      • Same Day Delivery Custom Carrier
      • Local Delivery Custom Carrier
      • In-Store Pickup Custom Carrier
    • LTL Freight Carriers
      • PITT OHIO LTL Freight
      • Southeastern Freight Lines (SEFL) LTL
      • Keystone Dedicated Logistics LTL Freight
      • JTS Freight Systems LTL
      • GlobalTranz LTL Freight
      • Ascent Global Logistics LTL Freight
      • Universal Traffic Service (UTS) LTL Freight
      • Averitt Express LTL Freight
      • BlueGrace Logistics LTL Freight
      • The Custom Companies LTL Freight
      • Saia LTL Freight
      • DSV Freight
      • ABF Freight LTL
      • Uber Freight (Transplace LTL)
      • Purolator Freight LTL
      • Estes Express Lines LTL Freight
      • Oak Harbor Freight Lines LTL
      • Worldwide Express LTL Freight
      • FedEx Freight LTL
      • Ryan Transportation LTL Freight
      • Unishippers
      • Old Dominion Freight Lines (ODFL) LTL
      • Dayton Freight LTL
      • GlobalTranz Freight - Rater LTL
      • ShippersEdge LTL Freight
      • R+L Carriers LTL Freight
      • Metropolitan Warehouse & Delivery LTL Freight
      • Vitran Express LTL Freight
      • FreightWise LTL Freight
      • XPO LTL Freight
      • Sutton Transport LTL Freight
      • YRC Freight LTL
      • US Road Freight Express LTL
      • Kuehne+Nagel LTL+ Freight
      • TST-CF Express LTL Freight
      • TForce Freight LTL
      • Echo Global Logistics LTL Freight
      • How to configure LTL Freight Carriers
    • Cross Border Carriers
      • Easyship
    • In-Home Freight Carriers
      • uShip In-Home Delivery

Not able to find the answers you need?

Request support and a team member will get back to you shortly.

Request Support
Copyright 2025 © ShipperHQ. All rights reserved.