LTL Freight Setup


LTL (Less than Truckload) Freight carriers are used to ship goods which cannot go via small package.  We support US and Australian LTL carriers at this time.

Once you’ve enabled the LTL Freight Advanced Feature, a LTL carrier is setup within ShipperHQ in the standard way. Then you are left to specify the LTL specific settings as required, and also any carrier specific settings. This article discusses the LTL specific settings, and gives links to any carriers which have additional settings required.

Freight Settings

Under Freight Settings the following fields are useful to review:

Freight Settings Panel
Field Name Description Example Required?
Default Freight NMFC class This NMFC class will be used for all products which don’t have an NMFC class set on the product in your Ecommerce platform. 55 Y
Minimum Weight Threshold The minimum weight at which this carrier will be displayed. 150 Y
Generic Carrier Method If you enter a value here, it will be shown on checkout instead of the carrier’s name

Note May be shown to customers on checkout.
LTL Freight N

In some 3PL carriers (e.g. Cerasis) where rates from multiple LTL carriers are returned you have the option of autoselecting the cheapest rate.  This will take the cheapest from the shipping methods you have selected for that carrier.


*Note:If you are on Magento 2.x.x and trying to set up Freight Carriers with any Accessorial options , you will need to email and ask for access to private satis repository and we will reply with credentials and steps to install module-options which allows the display of accessorial options and custom error messages. 

Under the Accessorials Tab you have options around when to show Accessorials, when to apply accessorial fees, and the defaults to use.  You can hide/display different accessorials on the checkout (not currently supported in BigCommerce) such as offer customer choice to select liftgate.  You can also, for example, set the default address type to residential if you know that most of your business is to that sector, so that the correct fees are then showed up by default.

When is LTL Freight Displayed?

There are a few criteria under which LTL is displayed in checkout:

  1. If the minimum weight threshold is set, e.g. if you have this set to 150lbs whenever there is >= 150lbs in the cart LTL shows
  2. When an item in the cart is marked at a product level to only ship freight (Magento only)
  3. When an item in the cart is in a shipping group that says only ship freight (BigCommerce only)

When LTL is triggered by default it will hide all other carriers.  The principle here is that we assume you will ship all goods via LTL in this scenario. It may be though that you still want to show a carrier (e.g. Store Pickup). You can do this by selecting to display even when Freight is triggered under the Display criteria for that carrier (see screenshot).

Display Criteria


Configuration Options for Specific Carriers

Carrier Description Link
UPS Freight Connect to a UPS Freight account and retrieve rates via the UPS Freight API. UPS Freight Carrier Configuration
FedEx Freight Connect to a FedEx Freight account and retrieve rates via the Fedex Freight API. FedEx Freight Carrier Configuration
Cerasis Freight Connect to a Cerasis Freight account and retrieve rates via the Cerasis Freight API. Cerasis Freight Carrier Configuration
Estes Freight Connect to a Estes Freight account and retrieve rates via the Estes Freight API. Estes Freight Carrier Configuration
ABF Freight Connect to a ABF Freight account and retrieve rates via the ABF Freight API. ABF Freight Carrier Configuration
YRC Freight Connect to a YRC Freight account and retrieve rates via the YRC Freight API. YRC Freight Carrier Configuration
XPO Freight Connect to a XPO Freight account and retrieve rates via the XPO Freight API. XPO Freight Carrier Configuration
R+L Freight Connect to a R+L Freight account and retrieve rates via the R+L Freight API. R+L Freight Carrier Configuration
Old Dominion Freight Connect to a Old Dominion Freight account and retrieve rates via the Old Dominion Freight API. Old Dominion Freight Carrier Configuration
Echo Global Freight Connect to a Echo Global Freight account and retrieve rates via the Echo Global API. Echo Global Freight Carrier Configuration
ReTrans Freight Connect to a ReTrans Freight account and retrieve rates via the ReTrans Freight API. ReTrans Freight Carrier Configuration
Vitran Express Freight Connect to a Vitran Express Freight account and retrieve rates via the Vitran Express Freight API. Vitran Express Freight Carrier Configuration