How to Set Up Canada Post

Overview

This document will cover how to add a Canada Post carrier to your ShipperHQ account. You will create a Canada Post API Username and Password . The instructions below will tell you where to go and how to get them. You will then add a Canada Post carrier in ShipperHQ that will use this username and password to connect directly to Canada Post’s API and retrieve live shipping rates.

Requirements

Follow these directions to obtain/set-up the necessary credentials and add the Canada Post carrier in ShipperHQ.

Register for Canada Post API credentials

  1. You’ll need to go to the Canada Post Developer Program website. Click either “Sign in” or “Join NOW”.
  2. You need to have a Canada Post account to pull live rates with ShipperHQ. If you do not have one, you can register by clicking “Sign up” (this is 100% free).
  3. If this is your first time to access the Developer Program website, you might see a License Agreement. Please read over, then click the green button that says “Agree and Continue.”
  4. Canada Post will then prompt you through the steps required to get the credentials.
  5. Click on the blue button labeled “Developer program” on top of the left hand column, you’ll then see your “API keys”
  6. You will need these during carrier setup below, please copy and store in a safe place.

Canada_Post_-_Web_Services_and_APIs_for_eCommerce_Merchants_and_Developers

Steps To Add This Carrier

  1. Go to the carriers page in the ShipperHQ dashboard
  2. Click Add New to add a new carrier
  3. Select Small Package carrier type
  4. Select install carrier to begin installing Canada Post carrier
  5. Search for the Canada Post Carrier under ‘Small Package Carriers’
    • You can filter by carrier type or by installation status using the dropdown menus near the search bar
    • Begin to install and validate a selected carrier by clicking the “install” button directly on the listing or click anywhere else on the listing to view a detailed page with more information about the carrier including information required for validating the carrier.
  6. Review required information required to complete installation and click Continue
  7. Enter the Canada Post API information obtained from Canada Post. Click Continue when complete
    Note: Successful installation depends on the accurate entry of the account information required by each carrier. If you do not have the correct information you will not be able to validate your carrier and receive live rates. 
  8. Once installation is complete, you will be presented with:
    1. The option to enable your carrier right away. (Enabling your carrier at this time will turn its rates on immediately even before you have made any configuration adjustments to it)
    2. Begin to configure. Continuing with this button will take you to the carrier’s configuration page.

Troubleshooting

Installed but not validated

Your carrier can be installed and configured, but not validate. Successful validation depends on the accurate entry of the account information required by each carrier. If you do not have the correct information you will not be able to validate your carrier and receive live rates.

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