• Getting Started
    • Introduction to ShipperHQ
    • Core Functionality
    • Advanced Features
    • By Platform
  • Example Scenarios
    • Free Shipping
    • Surcharge and Discount Rates
    • Setting Your Own Rates
    • Prevent / Hide Shipping Methods
    • Dimensional Packing Scenarios
    • Time Sensitive & Perishable Goods
    • Manage Shipping by Zones
  • Configuration
    • General
    • Websites
    • Origins
    • In-Store Pickup Locations
    • Carriers
      • General
      • Small Package Carriers
      • Custom Rate Carriers
      • Cross Border Carriers
      • LTL Freight Carriers
      • In-Home Freight Carriers
    • Shipping Rules
      • Customer Groups
      • Shipping Groups
      • Filters
      • Shipping Zones
    • Method Merging Rules and Rate Shopping
    • Dimensional Packing
    • Address Validation
    • By Platform
      • BigCommerce
      • Magento 1
      • Magento 2
      • WooCommerce
      • Zoey
  • Troubleshooting
    • Shipping Rates not as Expected
    • Diagnosing with Logs
    • Dimensional Packing
    • Carriers
    • Connecting to ShipperHQ
    • Platform-Specific
      • BigCommerce
      • Magento 1
      • Magento 2
      • Shopify
  • Extensions
    • ShipperHQ – Address Auto-Complete
    • WebShopApps – Product Rate
    • WebShopApps – MatrixRate
ShipperHQ Docs > Troubleshooting > Shipping Rates not as Expected

Shipping Rates not as Expected

  • How to Troubleshoot Shipping Rate Too High or Too Low
  • How to Troubleshoot Origin Issues
  • Not Seeing Negotiated/Account Rates from UPS
  • How Do I Get UPS Freight list/negotiated rates?
  • How to Test Your Rates in ShipperHQ

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© ShipperHQ 2021
  • Getting Started
    ▼
    • Introduction to ShipperHQ
    • Core Functionality
    • Advanced Features
    • By Platform
  • Example Scenarios
    ▼
    • Free Shipping
    • Surcharge and Discount Rates
    • Setting Your Own Rates
    • Prevent / Hide Shipping Methods
    • Dimensional Packing Scenarios
    • Time Sensitive & Perishable Goods
    • Manage Shipping by Zones
  • Configuration
    ▼
    • General
    • Websites
    • Origins
    • In-Store Pickup Locations
    • Carriers
      ▼
      • General
      • Small Package Carriers
      • Custom Rate Carriers
      • Cross Border Carriers
      • LTL Freight Carriers
      • In-Home Freight Carriers
    • Shipping Rules
      ▼
      • Customer Groups
      • Shipping Groups
      • Filters
      • Shipping Zones
    • Method Merging Rules and Rate Shopping
    • Dimensional Packing
    • Address Validation
    • By Platform
      ▼
      • BigCommerce
      • Magento 1
      • Magento 2
      • WooCommerce
      • Zoey
  • Troubleshooting
    ▼
    • Shipping Rates not as Expected
    • Diagnosing with Logs
    • Dimensional Packing
    • Carriers
    • Connecting to ShipperHQ
    • Platform-Specific
      ▼
      • BigCommerce
      • Magento 1
      • Magento 2
      • Shopify
  • Extensions
    ▼
    • ShipperHQ – Address Auto-Complete
    • WebShopApps – Product Rate
    • WebShopApps – MatrixRate