Set Up your Website Name & Store URL


Website Entries allow you to manage which sites your shipping rate logic is connected to. Websites are also where your API Key and Authentication Code are located for connection to your store.

This document explains the setup for Naming and adding the URL of your stores to the dashboard. If you are looking for instructions to connect your store to test rates, visit our documentation for Connecting to Your Website here.


Add via Trial Wizard

If you’re on a New Trial, the Trial Wizard will walk you through steps for adding your Website URL and Website Name in the system.

Once entered, proceed through the Trial Wizard and your entered website information will be listed under the “Websites” tab in the lefthand navigation.

Add or Edit Websites Manually

If you’re not running through the Trial Wizard and need to add a website, you can do so directly from the ShipperHQ “Websites” panel.

  1. In ShipperHQ Dashboard, go to Websites. Any websites you have created already will be listed here.
  2. If you need to update an existing website, you can edit it by pressing the pencil icon on the right. If you are adding a new website, press “Add New+” at the bottom.
  3. See the details below for insight on how to configure each main section of your Website.

Website Overview

In the Basic Panel, the “Website Overview” section is where you enter your Website Name and Website URL. The Internal Description is optional and for your internal reference only.

NOTE: The Name and URL you set do not automatically connect SHQ to your website. In order to establish connection to your site. That connection will be made during eCommerce Configuration below.

eCommerce Configuration

This section contains that API Key to Copy and the button to Generate your Authentication Code.

  • API Key is the API Key used to connect your website with ShipperHQ.
  • Generate New Authentication Code button is also used for connect to ShipperHQ. It automatically generates a new auth code, shown only once for security. Changes to the Authentication Code take effect immediately. All connections to ShipperHQ using an old Auth Code will no longer work until the code is updated. Because of this, you should record this code somewhere safe.

For Magento 1, Magento 2, Zoey, and WooCommerce, you need both an API Key and an Authentication Code in order to connect with ShipperHQ. For BigCommerce and Shopify, ShipperHQ is already set up to connect to your store. When you’re ready to test rates you will just need to enable the software.

See the detailed steps here for adding API Key and Authentication Code, or Enabling the Software for your eCommerce Platform.

Origins Information

In this section, you’ll choose which Origins should be active for your website, as well as which Origin should be considered the “default”.

NOTE: If you do not have an Origin established yet, you will not be able to set this. See the steps here for Adding your Origins.

  • Default Origin is your primary warehouse or ship-from location. This is required to be set for rating and Carrier Validation. You can set 1 origin as the default.
  • Active Origins are where you will choose which warehouses are allowed to be considered as ship-out locations for rates on this specific website. At least 1 origin is required to be set for each warehouse.

Advanced Settings

In the Advanced panel, there are additional settings that you may need, depending on your shipping requirements.

NOTE: The settings that appear here depend on what eCommerce platform you’re on.
  • Use Parent for Attributes
    By default, ShipperHQ looks at the attributes defined on the parent product, regardless of the attributes defined by the child products. Unchecking this setting will make it so that the attributes defined on the child products will be used and ignore those defined on the parent product. This does not impact simple products.
  • Ignore Virtual Products
    By default, ShipperHQ will ignore virtual products, meaning they won’t be included in any rule calculations (e.g. price based rules, etc.) Generally virtual products are not shipped, but we have seen cases where they can be shipped. If you’d like Virtual Products to be considered for rating/rules, you will uncheck this setting.

Next Steps

Once you’ve configured your Website Name, URL, and Origins in ShipperHQ, you can proceed with setting up your Carriers and Rules, and connecting your website.

  • Setting Up Origins – If you haven’t already established your warehouse addresses perform this step next.
  • Carriers  – If you have already established your warehouse addresses click here to set up your carriers.

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