• Getting Started
    • Introduction to ShipperHQ
    • Core Functionality
    • Advanced Features
    • By Platform
  • Example Scenarios
    • Free Shipping
    • Surcharge and Discount Rates
    • Setting Your Own Rates
    • Prevent / Hide Shipping Methods
    • Dimensional Packing Scenarios
    • Time Sensitive & Perishable Goods
    • Manage Shipping by Zones
  • Configuration
    • General
    • Websites
    • Origins
    • In-Store Pickup Locations
    • Carriers
      • General
      • Small Package Carriers
      • Custom Rate Carriers
      • Cross Border Carriers
      • LTL Freight Carriers
      • In-Home Freight Carriers
    • Shipping Rules
      • Customer Groups
      • Shipping Groups
      • Filters
      • Shipping Zones
    • Method Merging Rules and Rate Shopping
    • Dimensional Packing
    • Address Validation
    • By Platform
      • BigCommerce
      • Magento 1
      • Magento 2
      • WooCommerce
      • Zoey
  • Troubleshooting
    • Shipping Rates not as Expected
    • Diagnosing with Logs
    • Dimensional Packing
    • Carriers
    • Connecting to ShipperHQ
    • Platform-Specific
      • BigCommerce
      • Magento 1
      • Magento 2
      • Shopify
  • Extensions
    • ShipperHQ – Address Auto-Complete
    • WebShopApps – Product Rate
    • WebShopApps – MatrixRate

What do you need help with?

Getting Started

Learn how to connect ShipperHQ with your platform and see what’s possible.

Example Scenarios

Explore common shipping scenarios and learn how to customize ShipperHQ.

Configuration

Follow our step-by-step guides for help configuring every aspect of ShipperHQ.

Troubleshooting

Hit a snag? Discover how to understand and resolve common problems.

Not able to find the answers you need?

Request Support
© ShipperHQ 2021
  • Getting Started
    ▼
    • Introduction to ShipperHQ
    • Core Functionality
    • Advanced Features
    • By Platform
  • Example Scenarios
    ▼
    • Free Shipping
    • Surcharge and Discount Rates
    • Setting Your Own Rates
    • Prevent / Hide Shipping Methods
    • Dimensional Packing Scenarios
    • Time Sensitive & Perishable Goods
    • Manage Shipping by Zones
  • Configuration
    ▼
    • General
    • Websites
    • Origins
    • In-Store Pickup Locations
    • Carriers
      ▼
      • General
      • Small Package Carriers
      • Custom Rate Carriers
      • Cross Border Carriers
      • LTL Freight Carriers
      • In-Home Freight Carriers
    • Shipping Rules
      ▼
      • Customer Groups
      • Shipping Groups
      • Filters
      • Shipping Zones
    • Method Merging Rules and Rate Shopping
    • Dimensional Packing
    • Address Validation
    • By Platform
      ▼
      • BigCommerce
      • Magento 1
      • Magento 2
      • WooCommerce
      • Zoey
  • Troubleshooting
    ▼
    • Shipping Rates not as Expected
    • Diagnosing with Logs
    • Dimensional Packing
    • Carriers
    • Connecting to ShipperHQ
    • Platform-Specific
      ▼
      • BigCommerce
      • Magento 1
      • Magento 2
      • Shopify
  • Extensions
    ▼
    • ShipperHQ – Address Auto-Complete
    • WebShopApps – Product Rate
    • WebShopApps – MatrixRate