How to Set Up UPS Access Point


This article explains the requirements and steps to take to set up a UPS Access Point®  carrier and how to obtain and add credentials so ShipperHQ can pull live rates. Other UPS services including small package and LTL freight options is also supported on ShipperHQ but are set up separately.

Free and Discounted ShipperHQ Subscriptions for UPS Customers
If you’re looking to offer Ship to a UPS Access Point Location as an option for your customers, you can do this at no cost with a free ShipperHQ Plan supporting UPS Access Point. This free offering supports only basic display options. More information is available on our Promotions & Savings page.

Need access to the full set of powerful ShipperHQ features supporting UPS services? As a UPS Ready provider, ShipperHQ is pleased to be eligible for payment under the UPS Customer Technology Program (CTP). More information is available on our UPS Ready page.

What is UPS Ship to Access Point?

UPS Access Point®  carrier provides an alternate delivery address to send your customer’s packages to a UPS Access Point® location. Your customers can collect them when it suits their schedule. Locations are hand-selected based on reliability, locale and ease of experience. Customers will be offered a choice of UPS Access Point®  location closest to them based on their delivery address.

UPS Access Point®  service allows you, the merchant. to limit which type of location is offered as a potential delivery location. For example, you can limit options to only those locations that can accept restricted goods e.g. wine. You can also limit locations based on the business type, for example, if you sell cakes you may wish to exclude bakeries as potential pick up locations.

ShipperHQ supports UPS Access Point®  carrier with rich functionality on the checkout for Magento 1 and 2, allowing customers to select a pick-up location and optionally display a map of the nearest locations.

Note: You do not need to enable the “Date & Time” feature in order to use UPS Access Point®.


For Magento 2, in order for the map to display in the checkout, it will require module-pickup to be installed in your Magento admin. The base extension (module-shipper) doesn’t support the map display on it’s own. You will need to email and ask for access to private satis repository for ShipperHQ’s module-pickup package.

Platform Support

For customers using Shopify and Big Commerce, we provide a more basic set of features.

Our UPS Access Point® solution is available in versions of ShipperHQ for Magento 2, BigCommerce, Shopify and WooCommerce. You’ll see in the following screenshot, it allows customers to choose a pickup location from the checkout. We automatically display all the available pickup locations as separate shipping methods.



Follow these directions to obtain/set-up the necessary credentials and add the Canada Post carrier in ShipperHQ.

Register for UPS Access Point

  1. You need a UPS shipping account to use the service.
  2. Similar to the UPS Parcel carrier, you will want to Fetch your Latest UPS Invoice

Steps To Add This Carrier

  1. Go to the carriers page in the ShipperHQ dashboard
  2. Click Add New to add a new carrier
  3. Select Small Package carrier type
  4. Select install carrier to begin installing UPS carrier
  5. Search for the UPS Access Point® Carrier under ‘Small Package Carriers’
    • You can filter by carrier type or by installation status using the dropdown menus near the search bar
  6. Begin to install and validate a selected carrier by clicking the “install” button directly on the listing or click anywhere else on the listing to view a detailed page with more information about the carrier including information required for validating the carrier.
  7. Review required information required to complete installation and click Continue
  8. Enter your account credentials and required information as printed on your invoice 
    Note: Successful installation depends on the accurate entry of the account information required by each carrier. If you do not have the correct information you will not be able to validate your carrier or receive live rates.
  9. Once installation is complete, you will be presented with:
    1. The option to enable your carrier right away. (Enabling your carrier at this time will turn its rates on immediately even before you have made any configuration adjustments to it)
    2. Begin to configure. Continuing with this button will take you to the carrier’s configuration page.


Filtering Pick Up Locations

UPS Access Point®  service allows you, the merchant, to limit which type of location is offered as a potential delivery location. For example, you can limit options to only those locations that can accept restricted goods e.g. wine. You can also limit locations based on the business type.

These options are available on the Account Settings section under the Basic panel of your UPS Access Point®  carrier.


If you receive a message that includes “UPS Account is not authorized for Hold for Pickup” this feature will need to be enabled on your UPS account. Your UPS account representative will be able to assist with enabling that on your account.

Was this doc helpful?