Overview
This article explains the requirements and steps to take to set up UPS Access Point® in ShipperHQ. Other UPS services are also supported on ShipperHQ but are set up separately.
If you’re looking to offer Ship to a UPS Access Point Location as an option for your customers, you can do this at no cost with a free ShipperHQ Plan supporting UPS Access Point. This free offering supports only basic display options. More information is available on our Promotions & Savings page.Need access to the full set of powerful ShipperHQ features supporting UPS services? As a UPS Ready provider, ShipperHQ is pleased to be eligible for payment under UPS Digital Connections. More information is available on our UPS Ready page.
In addition to UPS Access Point, ShipperHQ supports an extensive set of UPS services including domestic and international small package.
What is UPS Ship to Access Point?
UPS Access Point® carrier provides an alternate delivery address to send your customer’s packages to a UPS Access Point® location. Your customers can collect them when it suits their schedule. Locations are hand-selected based on reliability, locale and ease of experience. Customers will be offered a choice of UPS Access Point® location(s) closest to them based on their delivery address.
UPS Access Point® service allows you, the merchant, to limit which type of location is offered as a potential delivery location. For example, you can limit options to only those locations that can accept restricted goods e.g. wine. You can also limit locations based on the business type, for example, if you sell cakes you may wish to exclude bakeries as potential pick up locations.
ShipperHQ supports UPS Access Point® carrier with rich functionality on the checkout for Magento 1 and 2, allowing customers to select a pick-up location and optionally display a map of the nearest locations.
Note: You do not need to enable the “Delivery Date & Time” Advanced Feature in order to use UPS Access Point®.
For Magento 2
In order to display a map at checkout, you will have to have the In-Store Pickup Advanced Feature enabled within ShipperHQ and module-pickup to be installed in your Magento admin. The base extension (module-shipper) doesn’t support the map display on it’s own. You will need to email support@shipperhq.com and ask for access to private satis repository for ShipperHQ’s module-pickup package.
Platform Support
For customers using Shopify and Big Commerce, we provide a specific set of features.
Our UPS Access Point® solution is available in versions of ShipperHQ for Magento 2, BigCommerce, Shopify and WooCommerce. You’ll see in the following screenshot, it allows customers to choose a pickup location from the checkout. We automatically display all the available pickup locations as separate shipping methods.
Requirements
Follow these directions to obtain/set-up the necessary credentials and add the UPS Access Point® carrier in ShipperHQ.
Register for UPS Access Point
- You need a UPS shipping account to use the service.
- Similar to the UPS Parcel carrier, you will want to Fetch your Latest UPS Invoice
Adding UPS Access Point
Now that you have your credentials ready, use the steps below to set up UPS Access Point in ShipperHQ.
1. Log into your ShipperHQ account & navigate to the Carriers link on the left navigation menu.
2. Click + New to add a new carrier
3. Choose the Live Rate Carrier option
4. Use the Search Carriers option to search for UPS Access Point or scroll down to find UPS Access Point from the list of available carriers
5. Click to continue in connecting your carrier account to ShipperHQ.
6. Review and accept the UPS Access Point License Agreement and proceed to the next page.
Steps to Validate This Carrier
UPS will require the following details from the most recent invoice to complete the validation and connection of your Access Point service in ShipperHQ.
1. Enter the following credentials provided by UPS Access Point®
- Active UPS Account
- Full Name & Email of the UPS Account Holder
- Title
- Company Phone Number
- Company Name
- Company Website URL
- Pickup Address for the account
Once this page has been filled out, click Continue to proceed to the next step in validation.
Enter your UPS Account Number and select “Yes, Invoiced in the past 90.”
Click Continue one the account number has been entered. The next step is to enter the details pictured below from your most recent UPS invoice.
2. Once these details have been entered, blick the Validate button to complete the validation process.
If validation is successful, click the toggle button to enable the UPS Access Point® carrier.
3. Click the Configure This Carrier button if the validation process was successful.
4. Edit any settings for this carrier then click Save to complete the setup.
5. Your UPS Access Point® carrier is now enabled and ready for configuration.
Filtering Pick Up Locations
UPS Access Point® service allows you, the merchant, to limit which type of location is offered as a potential delivery location. For example, you can limit options to only those locations that can accept restricted goods e.g. wine. You can also limit locations based on the business type.
These options are available on the Account Settings section under the Basic panel of your UPS Access Point® carrier.
Troubleshooting
If you receive a message that includes “UPS Account is not authorized for Hold for Pickup” this feature will need to be enabled on your UPS account. Your UPS account representative will be able to assist with enabling that on your account.