Overview
You offer free shipping when certain products are alone in the cart. This doc covers the different ways to set this up.
You can choose to show free shipping on a live method (UPS Ground – $0), or a custom method (Free Shipping – $0).
SETUP A: Override Live Rate
Follow this setup if you want to override a live rate with $0 price. For example: show UPS Ground at $0.
Part 1: Create a Shipping Group
- Click on “Shipping Groups” on the left nav and add a new one. Don’t worry about any of the advanced settings.
This shipping group will need to be assigned to all of the products that this rule is to apply to.
Part 2: Create the New Shipping Rule
- Click on “Shipping Rules” on the left nav, and then click “+ New” button
- Enter a descriptive name for this rule, something like “Free Shipping for X products”.
- Under the Shipping Methods section, choose the shipping method that you want to apply the rule to.
- In the Actions tab under the “Action to Perform” section set I want to… to “Modify the Price of my selected Shipping Methods” and In Order to… to “Override Rates” and “By a Flat Rate”
- Enter “0” for the flat rate and set And Apply This Rate to “Per Shipping Group”. In the dropdown that appears, select the shipping group defined in part 1
- In the Conditions tab, select the shipping group you defined in Part 1 under the Shipping Groups Include ALL dropdown.
- Under the Shipping Group(s) do NOT include dropdown, select any of your other created Shipping Groups, as well as ‘All Product Not Assigned’.
Note: If this shipping group should always ship for free, regardless of the other products in the cart, skip this step. - Save and test the rule.
Free shipping is provided to that particular product when it is the only thing in the cart.
SETUP B: Show Specific “Free Shipping” Name
Follow this setup if you want to display a custom method that’s called “Free Shipping” when a shipping group is in the cart on its own and show all other methods when there is a combination of shipping groups in the cart.
I.e.: “FREE” shipping group on its own, only show a method called “Free Shipping”. If another shipping group is added to the cart, however, hide “Free Shipping” and show all other methods as normal.
Part 1: Create a Shipping Group
- Click on “Shipping Groups” on the left nav and add a new one. Don’t worry about any of the advanced settings.
This shipping group will need to be assigned to all of the products that this rule is to apply to.
Part 2: Create Rule to Hide Standard Shipping when only Free are in the cart
- Click on “Shipping Rules” on the left nav, and then click “Add New +” button
- Enter a descriptive name for this rule, something like “Hide Standard Shipping when Free Shipping ordered alone”
- Under the Shipping Methods section, choose the Standard Shipping option you want to hide
- In the Action tab, find the drop down called “Action to Perform” and choose “Hide my selected Shipping Methods”
- In the Conditions tab, select the shipping group you defined in Part 1 under the Shipping Group(s) Must Include dropdown
- Under the Excludes these Shipping Group(s) dropdown, select any of your other created Shipping Groups, as well as ‘All Product Not Assigned’
- Save and test the rule
Part 3: Create Rule to Hide Free Shipping when non-free products are in the cart
- Click on “Shipping Rules” on the left nav, and then click “+New ” button
- Enter a descriptive name for this rule, something like “Hide Free Shipping when non-Free items in cart”.
- Under the Shipping Methods section, choose the Standard Shipping option you want to hide.
- In the Action tab, find the drop down called “Action to Perform” and choose “Hide my selected Shipping Methods.”
- In the Conditions tab, select all shipping groups except your Free shipping group in the Shipping Groups Includes one or more dropdown.
- Save and test the rule.
If the cart contains only items that are eligible for free shipping, your Free Shipping option will be shown. If there are products in the cart that are not eligible for Free Shipping, Standard Shipping will be shown.