How to Set Items to Pack Separately


You may have products in your store that always ship separately. That is, they’re never packed into a box with other products. For example, a large flat-screen TV will often be shipped in it’s own box. You wouldn’t pack this into another even larger box along with other items. This section covers this scenario.


ShipperHQ allows you to cover this configuration by the use of Packing Rules. The Dimensional Shipping advanced feature will need to be enabled. Then, you can add Packing Rules under the Boxes menu of the lefthand navigation.

Before creating your Ship Separately Packing Rule you’ll need to define the box in which your product will ship.  You can optionally not have a box set, in which case it will ship separate using weight alone, or if dimensions are set on the product will use those for the box size.

  1. When you create a Packing Rule, under “Method of Packing” dropdown field, select PACK SEPARATELY.
  2. You can select the packing Box if you have one defined (Optional). If you do not set a Packing Box here, it will use the dimensions set on the product as the ‘box’.

In ShipperHQ dimensional packing, select the packing rule type as "pack separately."

Setting the Packing Rule on your Products

Magento 1 or 2/Zoey: In your eCommerce platform synchronize with ShipperHQ and select/enter the packing rule at the product level. Instructions for Magento 1, Magneto 2, and Zoey.

BigCommerce/Shopify/Woo: For all products that require this rule to be applied put the name of the packing rule against the product. Instructions for Shopify, BigCommerce, and WooCommerce here.


Whenever a product is in a cart with a ship separate rule associated it will pack each item (1 at a time) into a separate box as defined by the rule.

Ship Separately on Magento

In Magento there is an attribute for “Ship separately”, which is an option in addition to the above options. This is ideal for customers migrating from the WebShopApps standalone Dimensional Shipping extension as the attribute is identical so they allow for a transition to ShipperHQ without needing to update products’ attributes. With this setting enabled, each quantity of the SKU will be shipped in its own box.


For these examples we will use a product with dimensions 2x2x2 and two boxes: one with dimensions of 4x4x4 and the other with dimensions 6x6x6.

Pack Items Separately

For this example a packing rule has been created with the packing mechanism set to “Pack separately” with the 6x6x6 box selected as the “Packing box for product” and this rule is assigned to the product.

Each quantity increment of the SKU will be packed into a 6x6x6 box. So, a quantity of two will pack in two 6x6x6 boxes and so on.

Ship Separately Attribute

For this example, “Ship separately” has been selected within Magento. No boxes have been assigned to the product.

Each quantity increment of the SKU will be packed into a 2x2x2 box.

If the 4x4x4 box is assigned to the product as a possible box each quantity increment of the SKU will be packed into a 4x4x4 box.

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