This is a guide on how to set up and define boxes and pallets in ShipperHQ. First, you must make sure that you have Dimensional Shipping enabled. With Dimensional Shipping enabled, ShipperHQ will take the order and pack the items volumetrically into boxes defined, giving your customers the most accurate shipping rates. The steps below will teach you how to define a box and any settings associated with that box.
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Setup: Define Box
Once Dimensional Shipping is enabled, you’ll see ‘Box Definitions’ in the bottom left corner. This is where can define your boxes either individually or via CSV table import. To create a box individually, you will go to Box Definitions along the left column and click on “Add New +”.
- This is where you will name your Box. That name you set here will be passed back in the logs as the Box Identifier so make sure to name it something descriptive that you will recognize
- The “Can be used to pack all products” option. ShipperHQ can potentially pack any item into this box if this option is enabled. If that is not the case, leave this unchecked so it can be used in a Dimensional Rule.
- Note: When “Can be used to pack all products” is selected, the box will NOT be displayed in the Magento possible shipping boxes attribute as the box will be treated as being assigned to all products. Deselecting the option will display that box in the possible shipping boxes attribute as normal.
- This is where you choose to set a custom box size, where you can define your own dimensions, OR (if you are using USPS Flat Rate Boxes) choose from a pre-set USPS Flat Rate Boxes.
- This is where the length, width, and height of the box is defined for a custom box.
- You can also set a max quantity as well as a max weight for the box. These options are used if only a certain max weight or quantity can be packed into the box e.g. only 5 items can be packed into a box, the box can only hold up to 10lbs.
- This is where you can assign the box to only be packed for specific carriers, if applicable. If you want the box to be allowed for all Carriers, then leave this blank.
- This is where you can set a Packing Weight to account for packing materials such as extra cardboard, dry ice, or bubble wrap.
- You can also set a Per Box Surcharge. This surcharge would be set to cover the additional cost if the box is more expensive for certain products.
- You can also set a Freight Class for this specific box, if applicable.
- Additionally, if you are setting up a Master Box (also known as a ‘Case Pack’), this is where you will indicate that. More info on Master Packing Boxes below.
Master Packing Boxes
There is an option to assign a box as a master pre-packed box. This is also known as a “case pack”.
A master packing box is generally a pre-packed box that is shipped alone. For example you may sell shampoo in boxes of 6, 15, or 30. If someone buys 8 of the item then it would pack in a 6 master box the remaining 2 bottles would be left to be combined in a box with other items.
More details on Using Master Packing Boxes.
Entering Boxes via CSV
If you have a lot of boxes and want to do a bulk upload via the CSV Import, you should first do a CSV Export to get a blank CSV file formatted with all the necessary information. You can then enter the information for each individual box per line, with the same information from above. An example of the Box CSV is shown below.
For more information on setting up dimensional rules and using boxes visit Dimensional Rules category.