How to Restrict Customer Group from Shipping When Cart is Below $ Amount


Say you want to stop showing a certain carrier when the “Wholesale” Customer group is in the cart and the order value is below X amount of $. For example, when cart is below $150.

Pre-requisite: We are assuming you already have the carriers set up and have enabled customer groups and have defined your customer group names in ShipperHQ.


  1. Go to filters, and define a filter using “Price”. For our example, we’re using $150, so our filter is going to be from $0 to $150. Save your Filter.
  2. Navigate to shipping rules and click the  +New button
  3. In the Basic tab, name the rule something descriptive
  4. Under Shipping Methods section, select the shipping methods that you want to be hidden when a customer in your Customer Group is shopping.
  5. On the Actions panel, set the “Action to Perform” to “Hide my selected Shipping Methods”
  6. In the Conditions tab, under weight/price/Quantity is, select your Filter (ours is the $150 filter)
  7. Still in the Conditions panel, under the Customer Groups Include dropdown, select the “Wholesale” customer group
  8. Save and test the rule

Once you accomplish the above, the “Wholesale” customer group will no longer get the methods you’ve selected when the order is under $150.

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