In some circumstances you may wish to set up shipping rates that are user-defined (i.e by you) that work based on the box dimensions. For instance you might wish to have a rule that says Box 5x5x5 is $10 per box, Box 10x12x12 is $15 per box. And then depending on what the items are in the cart it will calculate which box to use and the shipping rate. ShipperHQ supports this. We give a quick run down on setup here.
- Ensure Dimensional Shipping is enabled in
Features > Dimensional Rules > Enable
- If you have Dimensional Rules restricted to specific carriers your custom rate carrier will need to be added to the list of enabled carriers.
- Go to
Carrier Rules > Settings (top right hand corner) > Boxes > Yes
Dimensional Rule Setup
You will need to set up your Dimensional Rules for your website. This is covered in How to Set Up Rules Based on Boxes
- Create a user-defined carrier
- Use carrier rules to modify the custom rates’ carrier’s shipping rates.