Setting up a Website in ShipperHQ gives you the credentials you’ll need to connect your eCommerce store to ShipperHQ. Depending on the eCommerce platform you’re using, website configuration may be different. This document walks you through the configuration options available for Websites in ShipperHQ.
|Website Name||Your internal name for this website.||Test||✓|
|Website URL||The URL for this website.||www.test.com|
|Description||A description of this website for your internal reference.||Test website.|
|Ecommerce Platform||The eCommerce shopping cart software in use on this site.||Magento||✓|
|API Key||The API Key used to validate communications between your website and ShipperHQ. This is generated by ShipperHQ when you save the website and shown on the Websites index.||12309ddccdb362d…||✓|
|Generate Authentication Code/Reset Authentication Code||Click this button to generate an Authentication Code used to validate communications between your website and ShipperHQ. This will be automatically generated and shown to you once, but won’t be visible after that point for security reasons. You should record this Authentication Code somewhere safe.||d79ef1e5b654ea3280e…||✓|
|Use Parent for Attributes||When handling bundles/configurables check this box to use Attributes such as Location, Shipping Group defined on these, disabled to use child simple products|
|Ignore Virtual products||Specify whether virtual products are used in the shipping rate calculation.|
The most usual reason behind this is that SandBox Mode is enabled. So make sure that it is set to ‘No’ unless specifically instructed to do so. Some other trouble shooting methods would be to make sure that the environment scope matches the same one set within ShipperHQ. Also, double check that the API Key and Authentication code were input properly.