When setting up your FedEx carrier in ShipperHQ, you’ll need certain credentials that will allow ShipperHQ to connect to the FedEx servers and obtain a rate quote. Following these directions to obtain the necessary credentials.
Create a FedEx/FedEx Smartpost Carrier
It is important to remember that these are treated as different carriers in ShipperHQ, so if you want to use FedEx and FedEx Smartpost you will need to create both separately.
- Click on Carriers in the left-hand navbar
- Click the Add New button to add a new carrier
- Enter the name you want to use for this carrier in the Carrier Name field (e.g. “FedEx” or “FedEx Smartpost”)
- Select “Small Package” from the Carrier Type select
- Select “FedEx” from the Carrier select if you want to use FedEx or “FedEx Smartpost” if you are looking to use FedEx Smartpost
- Click Create Carrier
Obtaining Test Credentials
FedEx test credentials allow you access to FedEx Web Services in a test environment where
- If you have a FedEx account you should already have your Account ID and Meter Number. If not, you’ll need to contact FedEx and set up an account before proceeding.
- Once you have your account set up, go to the FedEx Developer Resource Center and log in with your FedEx.com username and password.
- You will now need to contact your FedEx rep if you want to use FedEx Smartpost.
- In the FedEx Developer Center, click on “Develop and Test” under “FedEx Web Services” in the left-hand nav bar.
- Click “Get your test key” and go through the registration process, at the end of this process you’ll receive your test credentials through email.
- In ShipperHQ, input the credentials generated by FedEx. Be sure to check “Use Sandbox” while using these test credentials.
Moving to Production Credentials
Once you’ve tested FedEx functionality using the Test Credentials generated above and are retrieving the services and rates you expect, you’ll need to generate Production credentials.
- Log in to the FedEx Developer Resource Center.
- Choose “Move to Production” under “FedEx Web Services” on the left-hand nav bar.
- Click “Get Production Key” and go through the registration process, at the end of this process you’ll receive your production credentials.
- In ShipperHQ, input the credentials generated by FedEx. Be sure “Use Sandbox” is unchecked.
Adding Credentials to your FedEx Carrier
- Go to the Carriers page and create a FedEx Carrier if you have not done so already. If you have already created the carrier you will need to edit it.
- Go to the Account Settings section
- Enter the FedEx Account Number, Password, Meter Number and Key (all should be provided by FedEx)
- If you are creating a FedEx Smartest carrier you will also need to enter the Smart Post Hub ID
- Validate Credentials against Carrier should be checked
- If you would like to use Negotiated rates, you should check this box as well
- If you’re setting up a FedEx SmartPost Carrier you’ll also see a Hub ID field. Speak to your FedEx account rep if you don’t know your Hub ID.
Additional steps for configuring the carrier can be found on the Carrier Configuration page.