Overview
This article explains the requirements and steps to take to set up UPS Access Point® in ShipperHQ. Other UPS services are also supported on ShipperHQ but are set up separately.
If you’re looking to offer Ship to a UPS Access Point Location as an option for your customers, you can do this at no cost with a free ShipperHQ Plan supporting UPS Access Point. This free offering supports only basic display options. More information is available on our Promotions & Savings page.Need access to the full set of powerful ShipperHQ features supporting UPS services? As a UPS Ready provider, ShipperHQ is pleased to be eligible for payment under UPS Digital Connections. More information is available on our UPS Ready page.
In addition to UPS Access Point, ShipperHQ supports an extensive set of UPS services including domestic and international small package.
What is UPS Ship to Access Point?
UPS Access Point® carrier provides an alternate delivery address to send your customer’s packages to a UPS Access Point® location. Your customers can collect them when it suits their schedule. Locations are hand-selected based on reliability, locale and ease of experience. Customers will be offered a choice of UPS Access Point® location(s) closest to them based on their delivery address.
UPS Access Point® service allows you, the merchant, to limit which type of location is offered as a potential delivery location. For example, you can limit options to only those locations that can accept restricted goods e.g. wine. You can also limit locations based on the business type, for example, if you sell cakes you may wish to exclude bakeries as potential pick up locations.
ShipperHQ supports UPS Access Point® carrier with rich functionality on the checkout for Magento 1 and 2, allowing customers to select a pick-up location and optionally display a map of the nearest locations.
Note: You do not need to enable the “Delivery Date & Time” Advanced Feature in order to use UPS Access Point®.
For Magento 2
In order to display a map at checkout, you will have to have the In-Store Pickup Advanced Feature enabled within ShipperHQ and module-pickup to be installed in your Magento admin. The base extension (module-shipper) doesn’t support the map display on it’s own. You will need to email support@shipperhq.com and ask for access to private satis repository for ShipperHQ’s module-pickup package.
Platform Support
For customers using Shopify and Big Commerce, we provide a specific set of features.
Our UPS Access Point® solution is available in versions of ShipperHQ for Magento 2, BigCommerce, Shopify and WooCommerce. You’ll see in the following screenshot, it allows customers to choose a pickup location from the checkout. We automatically display all the available pickup locations as separate shipping methods.
Requirements
Follow these directions to obtain/set-up the necessary credentials and add the UPS Access Point® carrier in ShipperHQ.
Register for UPS Access Point
- You need a UPS shipping account to use the service.
- Similar to the UPS Parcel carrier, you will want to Fetch your Latest UPS Invoice
Adding UPS Access Point
Now that you have your credentials ready, use the steps below to set up UPS Access Point in ShipperHQ.
1. Log into your ShipperHQ account & navigate to the Carriers link on the left navigation menu.
2. Click + New to add a new carrier
3. Choose the Live Rate Carrier option
4. Use the Search Carriers option to search for UPS Access Point or scroll down to find UPS Access Point from the list of available carriers
5. Click to continue in connecting your carrier account to ShipperHQ.
Connecting to Your UPS Account to Use Your Negotiated Rates
To provide shipping quotes using your UPS Account rates, (sometimes called Negotiated Rates), or to use contract-only UPS services, you’ll need to take a few additional steps.
Required Information
- An active shipping account with UPS connected to a UPS.com account (follow this guide by UPS to connect your UPS account to your UPS.com account if not already done)
- Your UPS.com User ID
- Your UPS.com Password
Validating Your UPS Account
Once you have the required account information, you can connect your ShipperHQ account to your UPS account with a few steps.
This can be done either when adding UPS as a new carrier or, if UPS is already installed, by clicking the Enter Credentials button shown when editing your carrier in ShipperHQ.
1. Enter your UPS Shipping Account Number in the required field.
2. Select Enter Credentials to proceed
3. When the UPS login screen appears, simply enter your username or the email address associated with your UPS account and accept the terms of use.
4. On the next screen, enter the password associated with your UPS account.
Once validation is complete, you can enable the carrier right away (this will turn on rates immediately before making configuration adjustments) or choose to Configure your carrier and enable it later.
If validation is successful, click the toggle button to enable the UPS Access Point® carrier.
3. Click the Configure This Carrier button if the validation process was successful.
4. Edit any settings for this carrier then click Save to complete the setup.
5. Your UPS Access Point® carrier is now enabled and ready for configuration.
Filtering Pick Up Locations
UPS Access Point® service allows you, the merchant, to limit which type of location is offered as a potential delivery location. For example, you can limit options to only those locations that can accept restricted goods e.g. wine. You can also limit locations based on the business type.
These options are available on the Account Settings section under the Basic panel of your UPS Access Point® carrier.
Troubleshooting
If you receive a message that includes “UPS Account is not authorized for Hold for Pickup” this feature will need to be enabled on your UPS account. Your UPS account representative will be able to assist with enabling that on your account.