How Do I Know What to Synchronize with ShipperHQ on Magento and Zoey?


This document walks through the synchronization process required for Magento and Zoey. Any settings that affect product attributes will require synchronising, along with advanced features.

These are the most common aspects that require synchronisation:

Product Attributes

  • Shipping Groups – the exception to this is SKU-based shipping groups
  • Origins – the exception to this is if you have one origin and/or if you do not have the drop shipping feature enabled
  • Boxes Definitions – the exception to this is any box marked as “applies to all products”
  • Dimensional Rules – the exception to this is when a rule is marked as the default backup rule
  • Customer groups – If enabled.


  • Address Validation
  • Multi-origin & Drop Shipping (see origins, above)

Note that there are no disbenefits to synchronising with ShipperHQ but you will experience discrepancies if the above have not been synchronised.