How to Offer Free Shipping on Orders over $X


Providing free shipping based on order value is a common use for ShipperHQ’s shipping rules and can be set up with a few easy steps. 

This article will guide you through setting up a free shipping rule to offer a specific shipping method for free when a certain price threshold is reached.

For simplicity, we’ll use the example of free UPS Ground shipping for customers if the order total is over $100. 


1. Navigate to the Shipping Rules option on the left navigation menu and then click +New.

Click on New to start creating a new shipping rule.

2. When prompted to select the action you would like to perform, select Offer Free Shipping.

Location to select 'Offer Free Shipping' action while creating a new free shipping rule.

3. Select how you want to apply your free shipping option.

Select how the free shipping rule should apply to the cart.

4. Select the method(s) that you want to offer for free. In this case, we’ll select Ground, however, you may select as many options as you want and each will be overridden with free shipping. 

Location to choose the shipping methods applicable for free shipping.

5. Select Price for the condition that is required for the rule to apply.

Location to select Price as the condition to trigger the free shipping rule.

6. Select the price you want to use for offering free shipping.

We’ll use $100, however, there are a few ways this could be applied depending on how you would like to offer it.

Free shipping filter options include:

  • Price is Greater than or Equal to.
  • Between or Equal to which is great if you want to use a set price range.
  • Price is Less than or Equal to

Example showing how to set the price condition to offer free shipping.

You can also designate this to apply to the following options:

  • Whole Cart which will set the price for the designated shipping method(s) to free for the entire order.
  • Everything in Shipping Group will only apply free shipping to the specific shipping group in the cart while shipping rates are calculated on all other products not assigned to the shipping group in this rule.
  • Everything at Origin is an option that is often used to promote the sale of products from a specific warehouse location where stock levels are higher than desired.
  • Each Item Within Shipping Group provides a way to assign multiple shipping groups to the rule while excluding other groups not intended to receive free shipping.

The price entered will automatically create a new Price Filter.

If you would like to edit or update this price filter in the future, these can be accessed under the Filters section found on the left navigation menu.

Please see our complete guide for setting up and editing shipping filters for more details.

7. After applying your price filter and proceeding, a summary of the shipping rule will be displayed.

Be sure to add a title for the new rule so that it can be easily identified in the shipping rules list and when testing.

Example showing summary of the free shipping rule before you complete the setup by clicking on Finish.

8. Click “Finish” to save the new rule. This will apply the rule immediately.

Once the rule has been created, we recommend using the “Test your Rates” feature to confirm the new rule is working as intended.


Once completed, ShipperHQ will apply free shipping defined in this rule for UPS Ground whenever the order value is over $100.

Test Your Rates

Verify that your carriers and rules are working and see how they will display in your checkout right from the ShipperHQ dashboard.

Learn More

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