This should walk through how to configure package details to appear in the comments section of the Magento Order Details page. Keep in mind you need to have dimensional packing Enabled in order to toggle yes or no.
1. In ShipperHQ navigate to the Advanced Features sections > Click on “Dimensional Packing”
2. Click on the “Advanced” and set “Show Package Information in Order Comments” to No.
3. Click Apply to save this setting.
4. Synchronize Magento with ShipperHQ
Check Order Details Page in Magento
1. From the Magento Admin Panel, navigate to one of your orders in Sales > Orders
2. Click open any order that processed after the setting above was changed to yes and you should see package information in the comments section at the bottom.
- How to Set Up Dimensional Packing
- How to Define Box Sizes
- How to Set up Packing Rules
- Using Master Packing Boxes