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ShipperHQ User IDs & Account Access

Managing ShipperHQ users and permissions

Table of Contents

Overview

Each ShipperHQ account is granted one login email. While it's not possible to add more than one user directly in ShipperHQ, some eCommerce platforms offer options to add users and manage permissions. 

Shopify and BigCommerce Accounts

For Shopify and BigCommerce accounts, access to ShipperHQ is available directly in the eCommerce platform's dashboard. Your site administrator can add users and manage access permissions in Shopify or BigComerce. 

Once team members are added and granted permissions, they can access the ShipperHQ dashboard directly from Shopify or BigCommerce. 

Magento, Adobe Commerce, Salesforce, Zoey, & WooCommerce

For platforms like Magento, Adobe Commerce, Salesforce, Zoey, and WooCommerce, ShipperHQ installs as a module. All users share the same account email and can access the ShipperHQ dashboard via shipperhq.com/login.

Need to recover a forgotten password? Please click here to retrieve it using your ShipperHQ account email.

Additional Assistance

If you need further assistance with accessing your ShipperHQ account, reach out to SHQ Support using this form or email support@shipperhq.com 😊