How do I set declared value in ShipperHQ?


Declared Value is the “insured value” of items you’re shipping to customers. Carriers have their own insurance thresholds and charges set for products with declared value.

This doc tells you where to set insurance percentages for products that need a declared value passed in the rate.

Keep in mind that each carrier has a minimum threshold for your product cost/cart total in order for insurance to apply. If it’s not high enough then it will not reflect on the shipping rate.


Turn on Declared Value Insurance

You can set Declared Value in ShipperHQ under Account Settings > Global Settings seen in the picture below:


Change the dropdown from “No Insurance”. You have two options to calculate the insurance value that is submitted to the carrier:

  1. Percentage of Cart Price: the total cart value is calculated using the item’s prices and quantities, and the final declared value is a percentage of this amount, based on the “Insurance Percentage” value. To use this feature ensure you have set a percentage value in the Insurance Percentage field.
  2. Product Cost Value: you can explicitly set a value on each product using the product attribute “Declared Value”. To use this feature ensure you have set a value for the Declared Value attribute on each product.

Once you’ve selected one of the above options, enter the Insurance Percentage that you want to charge off of, and Save the settings.

Enable your Carrier Setting

After you’ve turned on Declared Value Insurance settings, you need to decide which Carrier you’re sending a Declared Value to.

Navigate to your Carrier in ShipperHQ > find that in the Account Settings Section > there should be a checkbox for “Send Declared Value to Carrier”. That needs to be selected in order for the declared value to be passed. Screenshot of the Account Settings with Checkbox below.

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