Offer Free Shipping for Specific Products in BigCommerce


Below outlines how to offer free shipping at the cart and checkout for certain products in BigCommerce.


1. Go to the BigCommerce Dashboard

On your products in BigCommerce, you’ll find a “Free Shipping” toggle switch. Switch the toggle on for the products you want to offer free shipping.
Shipping Settings in BigCommerce

2. Go to the ShipperHQ Dashboard

The next step is to specify the Carrier(s)/Shipping Method which will be free for these products.

If you edit the appropriate carrier in ShipperHQ, you will see a section called “Free Shipping”, expand this and select the free shipping method. For example, you may wish to have free shipping apply to UPS Ground.

free shipping

If you’re using table rate carriers, “Free Shipping” is presented within the shipping method section:


For most circumstances, carrier rules can be created to provide free shipping based on combinations of origins, weights, prices, etc. But for more advanced circumstances, you may also want to filter by attributes (for example, the origin) when offering free shipping.

For help with advanced free shipping set up,  contact the ShipperHQ support team via the chat feature inside the ShipperHQ dashboard during business hours, or by email or phone.