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FedEx Ground Economy

Integrate FedEx Ground Economy with ShipperHQ for efficient shipping rate management

Overview

This guide details how to integrate FedEx Ground Economy (formerly known as FedEx SmartPost®) with your ShipperHQ account.

Table of Contents

Other FedEx Services

ShipperHQ offers a variety of FedEx services, including Small Package services and Freight. Find more information about all supported FedEx services in our FedEx documentation library.

Requirements

To connect a FedEx Ground Economy Account with your negotiated rates in ShipperHQ, you need specific information to connect to the FedEx servers and obtain a rate quote:

  • A registered account with FedEx
  • Your FedEx Account Number
  • The address and phone number related to your FedEx Account Billing
  • Your SmartPost Hub ID

💡 If you don’t know your Hub ID, please contact your FedEx Ground Economy Account Representative.

Steps To Add FedEx Ground Economy

    1. Go to Carriers option in left navigation menu.

       

       

    2. Click on the + New and select See all live rate carriers.

       

       

    3. Use the search field to locate and select FedEx Ground Economy. 

      Select FedEx Ground Economy

    Entering Account Information

    1. Click Enter Account Information and input your account details. Click Validate when complete. 

      Enter FedEx account details

    2. On the subsequent screen, enter your username and password when prompted to finalize the setup of your FedEx Ground Economy access in your ShipperHQ account.

    ShipperHQ will transmit your credentials to the FedEx system to confirm account accuracy. If the details are correct, you will receive a notification confirming successful carrier installation.

    ⚠️ If you encounter an error during account validation, double-check the accuracy of the entered information. Ensure all characters and case match the data provided by FedEx. If issues persist, don't hesitate to Contact ShipperHQ Support or FedEx Web Services for further assistance.

    FedEx Address Validation Service

    ShipperHQ supports various Address Validation features, such as address validation during checkout, automatic address type lookup, and address suggestions. Enabling Address Validation or Dynamic Address Type Lookup helps reduce orders with incorrect addresses and decreases charges from carriers due to invalid addressing or address type.

    Learn how to enable and manage the ShipperHQ Address Validation Advanced Feature.

    FedEx Rate Discrepancies

    Should you notice disparities between rates in ShipperHQ and those obtained through FedEx ShipManager or other tools, several troubleshooting steps can be taken to identify the reasons behind these differences.

    For detailed instructions on enabling and managing the ShipperHQ Address Validation Advanced Feature or troubleshooting rate discrepancies, please refer to our documentation or contact our support team for assistance.