How to Display Chosen Shipping Methods on Order Emails in Magento

Overview

ShipperHQ provides some detailed information on the chosen shipping methods, that you can include in order emails.

This article will walk you through the steps required to configure this functionality.

Adding Information to Your Transactional Email Template

Magento 1

  1. Navigate to System->Transactional Email Templates within your Magento admin panel.
  2. Edit the template you currently use for new order emails, or create a new template using Add New Template button
  3. It’s likely your current template will use the following to display shipping method information on the order  {{var order.shipping_description}}
  4. Replace this text with {{var order.carriergroup_shipping_html}}
  5. Click “Save Template”
  6. Selected delivery dates, pickup locations and times will be included in this breakdown. See below for an example email.

OrderEmail_Information

Additional Order Information

You can also add these variables in the same way

  • {{var order.liftgate_required}}
  • {{var order.notify_required}}
  • {{var order.inside_delivery}}
  • {{var order.destination_type}}

Magento 2

Please ensure that you have version 20.18.8 or later (we recommend updating to latest).

  1. Navigate to Marketing > Email Templates within your Magento admin panel
  2. Edit the template you currently use for new order emails, or create a new template using Add New Template button
  3. It’s likely your current template will use the following to display shipping method information on the order  {{var order.shipping_description}}
  4. Shipping methods that use the estimated date option on carriers will output in the shipping description var (above). For calendars, however, the date is stored separately to the shipping method. This can be added using (for example): Delivery Date: {{var deliveryDate}}
  5. Click “Save Template”

Currently, email variables are not available for accessorials on Magento 2. Please contact us if you would like these to be added in.