ShipperHQ provides a number of places to add explanatory text to shipping rates on the cart and checkout.(This is NOT available with our integration through BigCommerce)
1. Global Tooltip across all Rates
Add global tooltip text that appears on the top carrier (this will only appear on the first carrier at checkout). It appears as a tooltip icon, and the text is displayed on hover.
2. Carrier Specific Tooltip
Add a custom description for a carrier, which appears just below the Carrier Title.
3. Shipping Method Tooltip – Custom Carrier
Edit the Carrier, under the shipping methods tab edit the shipping methods you want the tooltip to display on and add description in the Tooltip field. The description will show under the individual shipping method.
4. Shipping Method Tooltip – Live Rate Carrier
For carriers such as UPS, FedEx, etc where you get live real-time rates the tooltip is set in the Method Naming area of ShipperHQ. You must have the Advanced Rating options feature to use this capability.
5. Delivery Date Message
Show a delivery date message when you’ve elected to display estimated delivery dates or time in transit.
Edit the carrier, on Calendar Settings tab, set custom message in the “Delivery Date Message” field.