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How do I contact ShipperHQ?

Have a question or need help?  We’re here to connect you with the right team at ShipperHQ.

Contact ShipperHQ

Need help or have questions? We're here to connect you with the right team.

Sales Inquiries

Looking to get started with ShipperHQ or explore pricing and features?

Reach out to Sales for:

  • Product demos and onboarding

  • Questions about pricing, features, or plans

Our sales team is happy to help you find the right solution for your business.

Customer Success

Working with ShipperHQ and need help getting set up, migrated, or managing your account?

The Customer Success team supports:

  • Migration planning and execution

  • Billing questions, account access and upgrades

  • Onboarding and shipping configuration

  • Setup best practices and optimization

We’re committed to helping you get value from your ShipperHQ experience from day one.

Technical Support

Experiencing a technical issue or unexpected behavior?

Contact Support for help with:

  • Checkout rate display or calculation issues

  • Platform-specific technical troubleshooting

  • Bugs, error messages, or urgent issues

We aim to respond promptly during business hours.

Additional Resources