How ShipperHQ Logging Works in Magento

Overview

The ShipperHQ Magento extension supports flexible logging and can write log data either to the Magento database, to log files, or to both locations. How logs are stored and displayed depends on how the module is configured.

Logging Options Available

You can configure the ShipperHQ module to log in one of the following ways:

• Database logging only

  • Logs are written to ShipperHQ database tables

  • Logs are viewable inside Magento Admin under ShipperHQ Logs

• File logging only

  • Logs are written to log files on the server

  • Logs are not stored in the database and will not appear in the Magento Admin UI

• Database and file logging

  • Logs are written to both locations

  • Logs appear in Magento Admin and are also available as files for server level review

Where the Magento Admin Logs Come From

If you see entries under ShipperHQ Logs in the Magento Admin menu, those logs are coming from the ShipperHQ database tables. They are not parsed from external log files.

Summary

• ShipperHQ can log to the database, log files, or both

• Database logging creates ShipperHQ specific tables and records

• The Magento Admin ShipperHQ Logs screen reads directly from the database

• File logging is separate and intended for server side debugging