The bot is available 24/7 to assist with common questions, troubleshooting, and guidance on using SHQ features. Whether you’re creating rules, reviewing orders, or updating product details, help is always just a click away.
To access AI Support:
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Sign into your SHQ App account.
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Look for the Knowledge icon on any page.
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Click the icon, and select "Get Help From Chatbot" to start chatting with the bot.
You’ll receive instant answers, step-by-step instructions, or be connected with additional resources if needed.
Contact Support
If you need additional help or your issue isn’t resolved through the AI Support bot, our support team is here for you.
To contact SHQ Support:
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From the SHQ App: Click Contact Support to which will take you to the Contact Support page
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By Email: Reach us at support@shq.com.
- By Form: Contact Support
Our team will review your request and respond as quickly as possible.