Cancel Your ShipperHQ Subscription
Request and finalize the cancellation of your ShipperHQ account before the next billing cycle
We’re sorry to see you go and here to make the process quick and easy.
If you need to cancel your ShipperHQ subscription, our Customer Success team can assist you and ensure your request is processed before your next billing date.
How to Cancel
- Email customersuccess@shipperhq.com
- Submit your request at least three days before your next billing date to avoid being charged for the next cycle
- A member of our Customer Success team will respond within one business day to confirm your cancellation
Important:
Submitting your request early helps ensure your cancellation is processed smoothly. If you have feedback or need assistance before finalizing, include it in your email – our team is glad to assist. You can also reactivate your ShipperHQ account at any time if you decide to return in the future.