How to Disable the ShipperHQ Magento Extension

Disable Magento extensions by

  • Opening the relevant extension file in app/etc/modules
  • Set active to false
  • Save file back to file system
  • Refresh cache

If your backend is broken and you cannot refresh cache you can manually remove from var/cache.

If you’re still having issues with the frontend of the site after disabling ShipperHQ extensions then the problem is caused by some external factor.

Please be aware that you may have problems viewing/saving products/customers if you disable ShipperHQ. This is because the data entries are tied to files in ShipperHQ. The only way to resolve that is to remove the ShipperHQ attributes from the database.


Refreshing the cache will cause all latest files to be uploaded, so it could be as a result of doing this.