Dimensional Padding and Tolerance

Overview

This article describes how to setup ShipperHQ with either a dimensional packing tolerance or a dimensional packing padding. We will discuss exactly what each option entails in the sections below.

You must make sure that you have Dimensional Shipping enabled. You will find the options described below within the settings of the dimensional shipping feature.

Dimensional Tolerance

This setting defines how much of the box to leave empty as a percentage of the overall box volume. This could be used to account for packing materials or oddly shaped items.

This option will only show if the Dimensional Padding setting has a value of zero entered, its otherwise hidden.

Dimensional Padding

This setting defines how much extra space to add to each dimension of your box as an absolute value. E.g: Add 2 inches to length, width and height.

This option will only show if Dimensional Tolerance has a value of zero entered, otherwise its hidden.

Apply Padding Externally

If this is set to yes (which is the default) then the padding is added to the external dimensions of the box after ShipperHQ has packed the box.

If this is set to no, then the padding will reduce the internal dimensions of each box by the value that you’ve entered. This will happen before the box is packed.