For some freight carriers, the city field is required to provide an shipping rate estimate.
To show the city field in the cart estimator by default:
- In ShipperHQ, open the freight carrier configuration
- On the Account Settings tab, ensure the checkbox ‘City enabled in Cart by Default’ is checked
- On your Magento platform, perform a synchronization to update your Magento configuration settings
You should now see the city field on your cart shipping estimate section.